Effective Date: 18 July 2026

Website: https://vishwamanthan.com

Website Name: Vishwa Manthan

1. PREAMBLE

Vishwa Manthan is committed to responsible journalism, ethical news reporting, editorial accountability, transparency, and respect for the rights of readers and persons affected by our publications.

This Grievance Redressal Policy establishes a fair, transparent, and efficient mechanism for receiving, examining, and resolving complaints relating to content published on the Website.

Any individual, organization, public authority, or other stakeholder who believes that any content published on Vishwa Manthan violates applicable law, infringes legal rights, contains factual inaccuracies, or breaches accepted journalistic ethics may submit a grievance in accordance with this Policy.

2. OBJECTIVES

The objectives of this Policy are to:

• Provide an accessible mechanism for lodging complaints.
• Ensure timely and impartial consideration of grievances.
• Promote accountability in editorial decision-making.
• Correct genuine factual errors where appropriate.
• Protect freedom of expression while respecting legal rights.
• Encourage ethical journalism and responsible digital publishing.
• Maintain public confidence in Vishwa Manthan.

3. SCOPE OF COMPLAINTS

Complaints may relate to, among other things:

• Alleged factual inaccuracies.
• Defamatory or allegedly defamatory content.
• Misidentification of individuals.
• Invasion of privacy.
• Copyright infringement.
• Publication of inaccurate photographs or videos.
• Misleading headlines.
• Incomplete or misleading reporting.
• Ethical concerns regarding journalistic conduct.
• Publication of content alleged to violate applicable law.
• Requests for correction, clarification, or retraction.
• Complaints regarding user-generated content hosted on the Website.

This Policy does not prevent any person from pursuing remedies available under applicable law.

4. WHO MAY SUBMIT A GRIEVANCE

A grievance may be submitted by:

• Any reader or visitor to the Website.
• A person directly affected by published content.
• A legal representative or authorised agent.
• A government authority or statutory body.
• A copyright owner or authorised representative.
• Any other person having a legitimate interest in the matter.

5. INFORMATION TO BE PROVIDED

To enable effective review, a complaint should include:

• Full name of the complainant.
• Postal address.
• Mobile number.
• Email address.
• URL or link to the relevant content.
• Date of publication, if known.
• A clear description of the grievance.
• The specific portion of the content being challenged.
• Supporting documents or evidence, if available.
• The relief sought (such as correction, clarification, update, removal, or any other appropriate action).
• A declaration that the information provided is true to the best of the complainant’s knowledge.

Anonymous or incomplete complaints may not be processed where sufficient information is unavailable to investigate the matter.

6. COMPLAINT REVIEW PROCESS

Upon receipt of a grievance, Vishwa Manthan may:

1. Acknowledge receipt of the complaint.
2. Review the complaint and supporting material.
3. Obtain comments from the concerned editorial personnel, reporter, or contributor where necessary.
4. Examine relevant documents, records, photographs, audio, video, or other evidence.
5. Seek clarification from the complainant if additional information is required.
6. Arrive at an appropriate editorial or administrative decision.

Each complaint is considered on its own facts and merits.

7. POSSIBLE OUTCOMES

After review, one or more of the following actions may be taken where appropriate:

• No action where the complaint is found to be without merit.
• Correction of factual inaccuracies.
• Addition of clarificatory information.
• Update of published material.
• Editorial note.
• Modification of headline.
• Removal of unlawful material where legally required.
• Retraction of content in exceptional circumstances.
• Any other action considered appropriate under the circumstances.

8. RESPONSE TIMELINES

Vishwa Manthan endeavours to handle complaints promptly.

Subject to the nature and complexity of the complaint:

• An acknowledgement may be issued within a reasonable time after receipt.
• Complaints will be reviewed as expeditiously as practicable.
• Where additional investigation is required, the complainant may be informed of the progress.

Complex matters involving legal issues, court proceedings, multiple parties, or technical evidence may require additional time.

9. SELF-REGULATORY BODY

Vishwa Manthan voluntarily recognizes the following self-regulatory body for ethical oversight and grievance escalation:

PRGI – Registered Ethical Stakeholders Shield Association

Office Address:

Wardha Road,

Nagpur,

Maharashtra, India.

Where a complainant is dissatisfied with the editorial resolution or wishes to seek further review, the matter may be referred to the above self-regulatory body in accordance with its applicable procedures and rules.

Recognition of this self-regulatory mechanism does not limit or affect any legal rights or remedies available under applicable law.

10. GRIEVANCE REDRESSAL OFFICER (SELF-REGULATORY BODY)

For matters referred to the above self-regulatory body, the designated Grievance Redressal Officer is:

Adv. Aadvaith Chavan

Grievance Redressal Officer

PRGI – Registered Ethical Stakeholders Shield Association

Office: Wardha Road, Nagpur, Maharashtra

Mobile: +91 9822668786

Email: prgipress@gmail.com

The Grievance Redressal Officer shall receive, examine, coordinate, and facilitate the resolution of complaints referred under the framework of the self-regulatory body.

11. GOOD FAITH COMPLAINTS

Complainants are expected to act honestly and in good faith.

Knowingly false, frivolous, vexatious, repetitive, malicious, or abusive complaints may be declined after appropriate review.

Nothing in this Policy prevents Vishwa Manthan from taking appropriate legal action where complaints are submitted with malicious intent or in abuse of process.

12. CONFIDENTIALITY

Personal information submitted in connection with a grievance shall be handled in accordance with applicable law and the Website’s Privacy Policy.

Information may be disclosed where required by law, pursuant to a court order, or where reasonably necessary for investigation or resolution of the complaint.

13. RECORDS

Vishwa Manthan may maintain records relating to grievances, supporting material, correspondence, editorial decisions, and corrective actions for administrative, legal, compliance, and audit purposes.

14. AMENDMENTS

This Policy may be amended, revised, or updated from time to time to reflect changes in law, editorial standards, operational practices, or regulatory requirements.

The latest version shall be published on the Website and shall become effective from the date of publication.

15. CONTACT DETAILS

For grievances relating to content published on Vishwa Manthan, complainants may initially contact the editorial office through the contact details available on the Website.

For matters escalated to the recognised self-regulatory body, the contact details are as follows:

PRGI – Registered Ethical Stakeholders Shield Association

Wardha Road,

Nagpur,

Maharashtra, India.

Grievance Redressal Officer:

Adv. Aadvaith Chavan

Mobile: +91 9822668786

Email: prgipress@gmail.com

16. POLICY STATEMENT

Vishwa Manthan is committed to fair, transparent, accountable, and ethical journalism. We welcome constructive feedback and genuine complaints as an important means of improving our editorial standards and maintaining the trust of our readers.

Every grievance received under this Policy will be considered objectively, independently, and in accordance with the principles of natural justice, editorial integrity, and applicable law.